what a wonderful thing to do..thats a bit like the "snowball express" ,a yearly trip offered by mostly american airlines,to children and families of servicemen and women to various destinations,in order for them to have a merry christmas..if individuals/ corporations can add happiness to peoples lives,why not!once per year is not too much..

(Written on 11/12/2018)(Permalink)

this is an odd story and someone (seemingly the passenger and her family) are not telling the truth..if the woman was able to use a walker to go outside for a smoke,or even to the restroom,she was not disabled to the point of needing someone to watch her or stay with her,and the claim of being left alone overnight is truly beyond belief!

(Written on 05/12/2018)(Permalink)

it is not unheard of for a pilot to fall "asleep at the wheel" so to speak..to be sure there will be an investigation as to how many hours the pilot had been on duty,even as a charter pilot...

(Written on 27/11/2018)(Permalink)

ok..i am not a jetbridge expert,but i did have to learn how to run and use one safely to accommodate differing type of aircraft from small regionals to some large (occasional) 767 or 777..the aircraft we had were mainly md 80's and 737's and back in the 90's, the fokker..there are many types of jetbridges,but the operator must first allow the aircraft to pull up to the gate and the marked position,before doing any adjustments upward or downward,and making sure the opening is aligned with the aircraft door..on the larger aircraft you do have to be cautious of the engines...when its time to dispatch an aircraft, the same applies..you get the ok and all clear from the ground,check all around to make sure nothing is in the way, and pull back SLOWLY!reading the article and seeing the pictures,it appears the person operating the jetbridge did not know what they were doing,and the article states there had been compliants of it taking as long as 20 minutes to move a jetbridge at that location..

(Written on 26/11/2018)(Permalink)

thank you rapidwolve..it appears as though making an intelligent observation is "asinine" to some,and since I seemingly am the only female making a comment here,mr rb must not think a woman would or should have intelligent questions regarding the "specs" of an aircraft newly manufactured..the point behind the flight aware website is to comment and question on posted articles,not to insult others who post...

(Written on 24/11/2018)(Permalink)

ok..what the heck is wrong with this guy???I worked in the airline industry for about 30 years in customer service, and I can tell you that the responsibility of the agent at the counter and the agents at the gate is to assist the passenger in as expeditious manner as possible, with a smile, let me see what I can do for you,a we need to get you to he gate before they close out the flight,,and even an assist with a bag or a baby or a quick chat with captain onboard about any last minute issues..certainly the passengers care about "on time" departures,and the agents get the "third degree" about any delays that are not mechanical,but passengers as a whole,do not set their watches by the departure time of a flight,nor do they time the door closing and pushback,unless its a serious delay of several minutes which might affect a connection..with parkers attitude,americans loyal base of customer will go elsewhere to find both courtesy and quick service...

(Written on 21/11/2018)(Permalink)

WEATHERISE...I guess I am a bit old fashioned,but I agree with you..the advantage to wifi is a passenger can conduct busness,pay bills or whatever with their devices ,if it is available..the "old fashioned" part of me says people actualy used to nap a bit,look out the window, or even quietly chat (if the person wanted to talk) with the person in the seat next to them,before this feature was added to aircraft...

(Written on 20/11/2018)(Permalink)

you go girls!!!

(Written on 19/11/2018)(Permalink)

I miss seeing those lovely "old birds"! I live within 18 miles of the airport and used to see the beautiful klm blue lady fly over into our airport,as well as some others..they have all been replaced out of here with newer versions of large aircraft...

(Written on 19/11/2018)(Permalink)

good grief! when a person buys a new car,you want to know all of the buttons,controls and whatever else happens to be in front of you on the vehicle..you also generally want to know about the engine and any and all computer systems the vehicle might have..i cannot believe that one of the largest carriers around,american airlines,would purchase new aircraft without having all of the "specs",computer systems,etcetera checked out and written out for the maintenance personnel and the pilots who might be flying that aircraft...wow..boeing has a lot of explaining to do, and so does American for not asking more questions..in spite of new technology,we still need trained pilots who know what they are dealing with!!

(Written on 19/11/2018)(Permalink)