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United Shuts Down Website Bookings After Ticket-Pricing Glitch
For a little while on Thursday, United Airlines was giving away airplane tickets for free, or close to it. Passengers reported buying tickets for $5 to $10 before United shut down the bookings on its website and phone centers to prevent more tickets from being sold or given away. The airline said it accidentally filed some fares for $0. Airport charges might have resulted in a small cost seen by some passengers. (www.huffingtonpost.com) Mais...Amen to to that
I'd be willing to bet Phil's money that this is a PR thing. Why not give away a couple hundred seats when they probably have a million seats in the air at any given time? These news reports will get people on their site trying their luck, and assuming they will 'honor' the freebies, United comes out lookin like champs.
and... its official:
By Samantha Bomkamp
Tribune reporter
1:47 p.m. CDT, September 13, 2013
After accidentally offering free fares on Thursday, United Airlines said it will honor tickets bought by some quick customers.
"We’ve reviewed the error that occurred yesterday and based on these specific circumstances, we will honor the tickets," United announced on Twitter on Friday afternoon.
By Samantha Bomkamp
Tribune reporter
1:47 p.m. CDT, September 13, 2013
After accidentally offering free fares on Thursday, United Airlines said it will honor tickets bought by some quick customers.
"We’ve reviewed the error that occurred yesterday and based on these specific circumstances, we will honor the tickets," United announced on Twitter on Friday afternoon.
Well. United's web page pre-merger was faster and easier to navigate.
It must have been a coin flop, or whichever system had newer servers - equipment.
Just like the the choice to go with the Continental livery, which was already older than the NEW United livery, because the newer Aircraft were already painted that way. I don't think any smart management team can afford to be sentimental.
It must have been a coin flop, or whichever system had newer servers - equipment.
Just like the the choice to go with the Continental livery, which was already older than the NEW United livery, because the newer Aircraft were already painted that way. I don't think any smart management team can afford to be sentimental.