Skip to content

Delta Air Lines bans emotional support animals

Jan. 07, 2021
3 min read
Delta A220-300 Zach Griff - 27
Delta Air Lines bans emotional support animals
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Sorry, but your emotional support hamster is no longer cleared to fly on Delta Air Lines.

The carrier on Thursday officially banned travelers from flying with emotional support animals. This comes after a final rule from the Department of Transportation affirming that carriers no longer have to recognize emotional support animals as service animals.

That means emotional support cats, dogs, hamsters, miniature ponies and other animals will no longer be ticketed on any Delta flight. Customers with a ticket for an emotional support animal can still fly with it if confirmed for travel before Jan. 11.

Sign up for TPG's free new biweekly Aviation newsletter for more airline-specific news!

"Delta's updated policy follows a nearly 85 percent increase in animal incidents since 2016, including urination, defecation and biting," said David Garrison, Delta's senior vice president of corporate safety and security said in a statement.

"Our top priority is the health, safety and comfort of Delta customers and our people. We strongly believe this policy change will enhance the overall travel experience for everyone."

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
By signing up, you will receive newsletters and promotional content and agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.

Delta became the third U.S. carrier to put an end to allowing emotional support animals in the cabin. On Tuesday, Fort Worth-based American Airlines also banned most emotional support animals from the cabin, while Alaska Airlines became the first carrier to adopt the updated DOT guidance in December. United Airlines is the last of the legacy carriers to not adjust their pet policy. TPG has reached out to United, but they said they do not have anything to announce at this time.

Related: No more emotional support animals on planes; DOT closes a major loophole

Emotional support animals became a hot-button issue in recent years. A black market of sorts launched to meet the increase in demand for doctor's notes, emotional support animal letters and vests available to be purchased online. In recent years, emotional support animals have bitten flight attendants and even children.

Keep in mind that emotional support animals are different from service dogs, which are still allowed on Delta.

However, the airline says that passengers traveling with trained service dogs will be required to fill out DOT documentation confirming the dog meets training and health qualifications. Finally, Delta also said that it would lift its ban on pit bull breeds who meet the requirements to be trained service animals.

Featured image by (Photo by Zach Griff/The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.