they may think that they won't have to deal with the aftermath of their actions but hell awaits them.
(Written on 05/27/2022)(Permalink)
Rick I guess you don't understand that I nor you are responsible for another persons attitude.It's apparent that you have never been in the flip side of having to deal with a passenger that cops an attitude because they THINK they are right or don't have to obey a lawful order. I am against an attitude that berates others, thinks they don't have to listen to officials of an airline or police dept. This is not a deeply toxic anti pax attitude that prevails because of one situation but your attitude exemplifies the pax's attitude in that they think they can't do wrong, that they can verbally or physically abuse another person whether it be an airline employee or law enforcement official. Did you read about the passenger that assaulted a pilot in Kansas City two days ago just because he was riding ...in uniforn...on the same flight & the passenger didn't like it. The passenger followed the pilot into the terminal where he assaulted him twice & the pilot didn't respond then the passenger fo
(Written on 04/21/2017)(Permalink)
I non rev a lot on UNITED & have seen the gate agents work their butts off to accommodate a passenger & get the plane boarded & out on time. Can't really think of an instance that occurred with disrespectful, arrogant employees, poor service etc. Maybe it's caused by the passenger more than an employee. Maybe the passenger thinks it's ok to be rude & obnoxious & out of line. lIKE TH fa's say we're here to save your butt not kiss it.
(Written on 04/21/2017)(Permalink)
Arthur MAYBE YOU CONSIDER YOURSELF A ''LITTLE'' PEOPLE BUT I DON'T. I obey instructions given to me regardless of who gives them be it a police officer or crew member or gate agent. If there's an issue we can talk about it after the fact. This passenger was clearly in the wrong by disobeying a crew member & police officers order to deplane.
(Written on 04/21/2017)(Permalink)
This doesn't happen all the time only when a passenger with anattitude decides they don't have to obey a lawfull order by the police or crew member.
(Written on 04/21/2017)(Permalink)
You obey an officers order whether or not you think it lawful & sort it out later. I guarantee that if you disobey you will be on the short end of a very long baton.
(Written on 04/21/2017)(Permalink)
Dave overstepping one's authority may only be in your eyes but not the eyes of the one giving the ''lawful'' order. How about you ''ATTITUDE''. DO YOU THINK EVERYONE ELSE IS WRONG & YOU'RE ALWAYS RIGHT? The police had the right to order the passenger off the acft & when he didn't comply then they have to remove him forcfully if need be. At some point saying ''pretty please'' doesn't work.That was a lawful order that was given no matter what you may say, think or feel. The order was given by the police & not the gate agaent so don't blame the gatew agent or the airline blame an unruly passenger that disobeyed the order whether you think it was lawful or not.
(Written on 04/21/2017)(Permalink)
IRA maybe the arrogance & high handed manner is just in the eyes of the beholder. Don't throw the baby out with the bath water. Try to understand the situation from the employees perspective...though this is not to say that you will never encounter a situation that is truly one of poor performance. This whole episode could have been avoided if the passenger obeyed a lawful order to deplane.
(Written on 04/21/2017)(Permalink)
Arthur I hate to see that kind of service of customers & that's when you make a customer service report in the form of a letter to the CEO. That would have been the last flight for that FA. Having a bad hair day is not an excuse for poor performance. You can run into poor performance in any industry.
(Written on 04/21/2017)(Permalink)
Login
Your browser is unsupported. upgrade your browser |